Website Terms

Terms & Conditions

Effective Date: 05 May 2026

These Terms & Conditions govern your use of the Credvio website and services. By using our website or submitting your details, you agree to these terms.

1. Nature of Services

Credvio provides loan facilitation, credit advisory, indicative eligibility review, documentation support, lender matching and application coordination services. Credvio is not a bank, NBFC, housing finance company or direct lender.

2. No Guarantee of Approval

Loan approval, sanction, interest rate, processing fee, tenure, collateral requirement, disbursement and other terms are decided solely by the concerned lender. Credvio does not guarantee approval, sanction or disbursement.

3. Accuracy of Information

You agree to provide accurate, complete and updated information. Credvio and lending partners may reject or discontinue a case if information is incomplete, misleading, incorrect or unverifiable.

4. Customer Responsibility

You are responsible for reviewing all lender terms, loan documents, sanction letters, charges, repayment obligations and legal documents before acceptance. You should make an independent decision before availing any loan.

5. Fees and Charges

If Credvio charges any service fee, processing assistance fee or advisory fee, it will be communicated separately before collection. Lender charges such as processing fee, legal charges, valuation charges, insurance, documentation charges, stamp duty or other costs are subject to lender policy.

6. Communication Consent

By submitting an enquiry, you authorise Credvio to contact you by phone, WhatsApp, SMS, email or other communication modes for loan advisory, documentation, follow-up and related services.

7. Third-Party Lenders and Partners

Loan products may be provided by banks, NBFCs, housing finance companies, DSAs, aggregators or authorised lending partners. Credvio is not liable for acts, omissions, delays, rejection, policy changes or decisions of third-party lenders.

8. Website Use

You agree not to misuse the website, submit false information, attempt unauthorised access, copy website content without permission, or use Credvio services for unlawful purposes.

9. Limitation of Liability

Credvio will not be liable for indirect, incidental, consequential or financial loss arising from loan rejection, delayed processing, lender decision, customer documentation issue, credit bureau issue, third-party system issue or misuse of information by unauthorised means beyond reasonable control.

10. Changes to Terms

Credvio may update these Terms & Conditions from time to time. Continued use of the website or services means acceptance of the updated terms.

11. Contact